Patient Information
New Patients
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We are accepting new patients. To provide patients with low wait times and convenient care, we encourage prospective patients to pre-enroll with Stat Care and Wellness. Pre-enrollment is a simple process where patients complete insurance and health history paperwork at their convenience prior to appointments. This simple process helps reduce wait times when care is needed. To have a staff member reach out to complete the pre-enrollment process, please click here and complete the patient form.
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Appointments
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All appointments are scheduled in advance with adequate time for your needs. We will make every attempt to honor your appointment, for we do understand the value of your time. Please understand that unpredictable delays may occur due to deliveries or hospital emergencies. If timing is critical, you may reschedule. If you have to cancel your appointment we ask you notify us as soon as possible.
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Telephone Calls
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Patients are encouraged to call or text anytime they need medical advice or have a simple question. In order to provide the best quality of health care we do ask patients to call our triage nurse during regular office hours when your chart is available for reference.
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If our nurse is assisting another patient, please leave a message including your name, phone number and best time of day to return your call.
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Prescriptions
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You may refill most prescriptions by calling your pharmacy. If your refills have expired, have your pharmacy call to us directly.
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Notice of Privacy Practices
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Our office is compliant with the laws and regulations regarding the privacy of protected health information. Please review our HIPAA Notice of Privacy Practices in your new patient paperwork and when scheduling an appointment.
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Financial Policy and Disclosure
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The Financial Policy and Disclosure is to help us provide the most efficient and reasonable health care services. Therefore, it is necessary for us to have a Financial Policy and Disclosure stating our requirements for payment for services provided to patients. Please review our financial policy and disclosure in your new patient paperwork and when scheduling an appointment. .
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